| AI & Machine Learning | AI Driven ReportingDashboardsPortalNanoCoreAI Insights AINanoCoreEnd User CopilotChatChatbotPortalNanoCoreEntity AI Summarisation and Text ManipulationAIPortalNanoCore | AI Admin ScreensAIAI OpsEmailIPKAI Call TriageAINanoCoreAI Triage Assistant inc Email TriageAI OpsEmailIPKNanoCoreAnalyst CopilotChatbotPortalNanoCoreAutomate Call CreationAIPortalNanoCoreExternal Knowledge SourcesChatbotPortalNanoCoreMetering & Metrics for AI/LLM UsageUsage Statistics/MetricsNanoCore | AI Alemba IntelligenceAIPortalNanoCoreAI Driven Suggested KnowledgeAIPortalNanoCoreAI Insights on TrendsDashboardsReportsPortalNanoCoreGen AI Creation of KB ArticlesAIPortalNanoCore |
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| BI & Analytics | Bold Reports - StandaloneReportsCoreEmbedded Bold BIDashboardsPortalNanoCoreSupport Parameterized Data SourcesDashboardsPortalNanoCore | | Bold Reports - EmbeddedReportsNanoCore |
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| Compliance & Certification | Pink Verify - 22 ProcessesCertificationsPortalNanoCoreWCAG 2.2 AA Accessibility AccessibilityNano | Pink Verify - v10 RecertificationCertificationsPortalNanoCore | WCAG 2.3 AAA Accessibility AuditAccessibilityPortalNanoWCAG 3.0 Accessibility Assessment AccessibilityPortalNano |
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| Extensibility | Lansweeper ConnectorFederated CMDBIntegrationCoreServiceNow Logic App ConnectorIntegrationCoreAPI | Improved Webhook AdministrationWebHooksCore | Designer-Configurable Webhook ButtonsDesignerWebHooksCoreEmbed Node RedIntegrationNanoCoreWebHook TaskWebHooksWorkflowCore |
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| Security | OpenID Connect & Enterprise SSO SupportLoginPortalMobileNanoCoreAPISecuritySecurityPortalNanoCoreSecurity: Developer Library UpdatesSecurityUpdate .Net to Version 8 Install/UpgradePortalNanoCoreAPI | | |
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| Quality | Ability to have the Send email checkbox enabled by default on Task Forward ScreenEmailCoreCore IconsUXCoreDisable Auto Refresh of Grids for Search ResultsGrid ControlNanoCoreSupport Call, Task, Request history search via APIAlemba APIAPI | | |
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| UX & Usability | Create Bulletin Board MessagesBulletin BoardNanoKnowledge Management KnowledgeSuggested KnowledgeNanoNano StylingStylingNanoPartitioning - SimplificationPartitioningPortalNanoCoreAPIPortal SystemsPartitioningPortalRepeat RemindersIPKNanoReturn to ASM Tab that Entity was opened from Tab ClosureNavigationNanoCoreSaved Search SearchNanoSearch 2.0SearchNanoService Catalog WidgetService CatalogPortal | Filter Type Tier by ServiceIPKPortalNanoCorePortal SearchSearchPortalRules Builder ImprovementsRules BuilderCore | Audited Fields to appear in historyDesignerCoreBarcode Scanning & QR Code ScanningAppBuilderCMDBNanoSoftware License ManagementAsset ManagementCore |
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