1 Dec, 2025
30 Jan, 2026
FY26 Q1
FY26 Q2
FY26 Q3
FY26 Q4
ASM10
HERMES 10.2025.Q4 (10.6.9 GA)
1 Dec, 2025
Regression Testing
Release Type
General Availability
Old Build Number
10.6.9
Features
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AS-4424
Nano Call Linking
Linking
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AS-3194
Add ability to configure Deleted Items Folder for MS Graph API Email
Email
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AS-3542
ServiceNow Logic App Connector
Integration
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AS-4421
Nano Styling
Styling
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AS-1860
Service Catalog Widget
Service Catalog
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AS-4928
Nano Search
Search
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AS-4932
Call Activities Improvements
Activities/Tasks
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AS-5102
Remove Report print button from Change Calendar Detail View screen
Print Reports
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AS-5050
NANO-Parse error when trying to update the user field on a Task
Designer
Linking
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AS-5048
Integration Service stops polling after trying to write error to event log
Integration
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AS-5047
Bulk Forward Task is broken
Designer
IPK
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AS-5046
Suspended tasks still show in Workload search
Search
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AS-5045
High average CPU usage from ASM Integration service
Integration
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AS-5044
Update Remove Stored Procedures
Stored Procs
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AS-5043
Tasks Outstanding showing inactive tasks when they are suspended
Search
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AS-5042
When trying to add a custom colour to level 3 SLA alert level , he screen window cuts off the apply button as has no way to apply the colour
UX
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AS-5041
Unsubmitted Calls are included in the Search
IPK
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AS-5040
Inconsistent validation in Call Activities
Activities/Tasks
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AS-5039
Unchecked email recipients still receive Messaging Task notifications
Email
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AS-5038
Dependency criteria rules list uses cached group names
Workflow
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AS-5037
Ability to have the Send email checkbox enabled by default on Task Forward Screen
Email
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AS-5036
Support Call, Task, Request history search via API
Alemba API
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AS-5035
Prompt to remove pending orders when hiding shopping cart
Preview Feature
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AS-5030
Nano-Date format issue is occurring in Task screen sets
Dates
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AS-4984
The date picker pushes the "Today" button off the bottom of the window
UX
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AS-4983
Null/Not Null checks on date fields are not working
Designer
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AS-4976
Approval User of Own Request setting in the Portal role doesn't work
Appovals
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AS-4975
Select=* in the API not populating Extension fields
Alemba API
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AS-4974
Updating ElapsedMinutes via API doubles up the Time spent value
Alemba API
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AS-4973
Nullable object must have a value error when selected html field via API
WebHooks
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AS-4972
All widgets fail to render if one breaks
Widgets
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AS-4970
Click through from tasks not working in grid widget
Grid Widget
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AS-4969
Risk calculation doesn`t work if enabled using Yes/No radio buttons
Calculated Fields
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AS-4968
Upload/download resx appearing in language admin
Multi Language
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AS-4967
Disable rapid fail protection on all app pools by default
Install/Upgrade
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AS-4966
Unable to delete multiple recipients from Lists
Workflow
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AS-4965
Improve deleted group management
IPK
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AS-4964
Setting a Call to repeat "Yearly" displays the frequency as "Don't repeat" in the Scheduled Calls and Requests screen
Request Scheduling
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AS-4963
Saving a Call with no values being changed results in a blank entry added to the history
IPK
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AS-4962
Error when searching the Know Issues and unchecking the Abstract option on the SSP
Search Fields
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AS-4961
Remove option to apply masks on text area fields in the SSP Submission screens
Designer
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AS-4960
Option to tick E-mail Forum is greyed out when adding a note to a Forum
IPK
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AS-4959
Restrict/Allow Users to approve their own Requests
Workflow
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AS-4958
Webhook polling not always running on B2 series server
WebHooks
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AS-4957
Add options for assignment on reopen by email
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AS-4956
Add option to suspend the Request from a Task
Suspension & Reminders
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AS-3717
10.6.8 Stored Cross-Site Scripting
Security
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AS-4939
3.5.1 - Update require js to 2.3.7
Security
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AS-4938
Secure Flag Not Set on login-redirect-url cookie
Security
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AS-4937
Disable ASP.Net Debug
Security
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AS-4908
AlembaUtils not always installed
Install/Upgrade
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AS-4927
Date fields don't load in User Survey form
Surveys
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AS-4926
Profile and Search fields not populated in the Call Search criteria on drilldown from graph
Search
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AS-4925
Console error "Cannot read properties of null" while creating a person record or opening any screens in core
Sys Admin/Config
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AS-4924
Unable to upload image for Avatar
UX
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AS-4923
PDF viewer search dialog layout is broken
PDF Viewer
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AS-4922
System Task Information section flash as it loads, then disappears
Workflow
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AS-4921
Add history ID to webhook payload to improve sequencing of history
WebHooks
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AS-4920
When logging a ticket via the portal using the Risk_ref field Calculated values is showing the correct value in Core but not in Nano
Workflow
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AS-4919
ASM Services create tmp files every few minutes daily
Install/Upgrade
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AS-4918
Tab click doesn't work first time when RTE is focused
UX
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AS-4917
Tabs don't render correctly if loaded while hidden
UX
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AS-4916
Graph drill down doesn't work
Graph
Search
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AS-4915
Widgets break when showing 3 of 8 bulletins
Widgets
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AS-4914
Widgets Test Page doesn't work
Widgets
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AS-4913
Changing partition after save in Admin causes ASM Core to load in Admin Main section
Partitioning
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AS-4912
Tabs don't load correctly when cloning to KA on the Incident logging form
IPK
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AS-4911
Add custom bundle to manage dayjs and its plugins
Dates
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AS-4910
Auto unsuspend calls and start SLA on User Update
IPK
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AS-4909
Not being able to manage Incoming emails for Request and Tasks
Email
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AS-4907
Review locations linked to organizations functionality
CMDB
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AS-4906
Duplicate records in location search when imported from csv
CMDB
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AS-4905
Locations appear as a count of the Organizations they are referenced against in all Search results
CMDB
Search
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AS-4904
Error when adding a comment in the conversation widget
Conversation Widget
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AS-2708
Set number of Items in v10 Latest News/Bulletin Board widget
Latest News
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AS-4903
Change validation on self registration to prevent User ID Enumeration
Security
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AS-4902
Disable password autocomplete
Security
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AS-4901
Prevent denial of service by account lockout
Security
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AS-4900
Disable email validation on forgotten password
Email
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AS-4898
When logging a ticket via the portal using the Risk_ref field Calculated values is showing the correct value in Core but not in Nano
Workflow
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AS-4897
Message Subjects not visible
Email
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AS-4890
Performance of the live system is dramatically slow
Performance
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AS-4458
SessionID error after session expiry
Error
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AS-4457
Secure Attachments not working as expected
Customisation
Secure Attachments
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AS-3471
Resolution rules not working
Workflow
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AS-2197
Replace Nano datepicker
Security
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AS-157
Password expiry alert in portal can be ignored when language is swapped
Security
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AS-2690
When creating a new workflow template by cloning an existing one and then removing tasks that are no longer needed any requests created include ALL the original tasks
Cloning
IPK
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AS-2060
Enhanced SLA Tracing/Event Logging
SLM
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AS-2250
Call Loss of Data if left unsaved
IPK
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AS-1459
Copy/Paste Tables into RTE not displaying correctly
RTE Control
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AS-4456
Character encoding
Security
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AS-2246
Chat Cursor incorrect
Chat
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AS-4455
Advanced search option is not visible
Search
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AS-2127
Add Recaptcha to self registration page
Security
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AS-3162
Requests for March are not showing in their forward schedule of change
Change Calendar
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AS-3429
Service Window - If an SLA escalation breach has occurred, the timer will continue to display as counting down even after the clock is stopped
SLM
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AS-1309
Forward Screen Styling
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AS-1478
Attachments not working when linked from Review Screen
Knowledge
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AS-4453
"Add to list" field is overlapping other field in Manage CMDB pop up screen
CMDB
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AS-4440
Server error when cookie deserialization fails
Error Handling
Install/Upgrade
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AS-4946
Update .Net to Version 8
Install/Upgrade
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AS-3459
Sales Demo Enhancements
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AS-3145
Issue with filters being added to SSP QD
Designer
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AS-1158
Search Field Enter Button
Search Fields
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AS-3392
Forward Calls Externally based on Service/CI
IPK
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AS-3393
Auto Populate Service from CI when Call Logged from Portal
IPK
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AS-3446
Remove Verbose Error Messages
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AS-3445
Password Encryption
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AS-3442
Security: CSRF
Security
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AS-3440
Security: File Path Traversal
Security
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AS-3370
Indicator Column does not indicate when an Attachment is added
Search
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AS-2533
'Clone From' not working when trying to clone a resource group from the same partition
Cloning
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AS-2670
Disable Auto Refresh of Grids for Search Results
Grid Control
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AS-3172
Save Button is displaying Take Action and this creates a Security Error
Navigation
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AS-3319
Conversation widget can't be updated on the reviews screens
Conversation Widget
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AS-3236
Error shown when an end user updates the conversation widget without closing the review screen
Conversation Widget
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AS-1148
Duplication in Fields on Tab
Designer
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AS-2813
When Users are not partitioned but Requests are, Request titles outside of the default partition are not shown in the SSP
Search
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AS-878
'Location' SQD field is not retaining the data when reviewing a 'Save for Later' requests on SSP.
Service Catalog
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AS-3328
Security Permission to Reopen Requests
Security Roles
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AS-2705
View/Search column filters keep resetting to default
Grid Control
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AS-2147
HTTP compression breach
Security
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AS-2146
Username enumeration method
Security
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AS-2143
Verbose error messages
Security
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AS-2148
Content Security Policy blocks fonts, some images and chat
Chat
Security
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AS-2057
Samesite Attribute
Security
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AS-2046
Referrer Policy
Security
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AS-2144
OAuth2 Open Redirect
Security
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AS-842
Security: Missing header: Feature-Policy
Security
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AS-843
Security: Missing header: Referrer-Policy
Security
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AS-844
Security: Missing header: X-Content-Type-Options
Security
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AS-840
Security: Information Disclosure via Response Header
Security
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AS-838
Security: Missing header: X-XSS-Protection
Security
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AS-2194
File uploads fail with Anti CSRF
Security
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AS-2195
XSS in portal on image event handlers
Security
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AS-675
Security: Enable Content Sniffing
Security
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AS-453
Security: Anonymous Knowledgebase Access Defaults to the KB Search Page
Security
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AS-455
Security: Non-secure Cookies
Security
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AS-431
Security: Client-side HTTP Parameter Pollution
Security
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AS-1472
Security: Update Moment.js
Security
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AS-676
Security: Update JQuery Library
Security
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AS-672
Security: Update Bootstrap Library
Security
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AS-841
Security: Content-Security-Policy Not Implemented
Security
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AS-839
Security: X-Frame-Options header is not set
Security
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AS-3348
Enable the scrollbar on Search/View Screens
Mobile App
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AS-3349
When administrators select a quick solution, the mappings do not always show these have been added
Quick Solutions
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AS-3280
Add bulletin background setting to designer
Skins Designer
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AS-3278
Tasks not created when cloning a workflow
Workflow
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AS-3276
The screen is not refreshing on saving the workflow diagram
Workflow
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AS-3274
Change the Workflow Polling Setting - currently 60s by default - set to 10s
Polling Services
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AS-3272
Search text lists only exact matches in Matching Calls
Search
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AS-3266
Add type column to field picker in designer
Designer
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AS-3249
Search within attachments does not work.
Search
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AS-3235
Selected reasons against a type are not displaying correctly on the Closure screen
IPK
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AS-3227
Issue with upgrading the database from 9.9 due to a missing full-text index
Install/Upgrade
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AS-3165
Requests that are being raised in the portal that have required fields are getting an error when trying to submit the request.
Error Handling
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AS-2825
#Incident review screen duplicates the workaround 3 times
History
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AS-2809
Dependencies diagram forces the display to the bottom right
Workflow
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AS-2797
Truncation of incoming email not working
Email
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AS-2747
Fonts are not consistently applied throughout the system
Skins Designer
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AS-2739
Person filter on request form is not working correctly
Designer
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AS-2733
Can't place fields into Print Reports in Designer
Designer
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AS-2566
Open suggested knowledge in a new window
Suggested Knowledge
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AS-2564
Linked text areas with HTML format are not being displayed correctly in the Portal/Core
Designer
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AS-2421
Section without a heading widget in Designer always pins to the top of screen
Designer
Widgets
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AS-1465
Change in a default date in v10 for search
Search
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API-4
Change partition while updating call
Alemba API
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AS-1756
Launch URLs in New Browser Tab
Knowledge
Navigation
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AS-2113
Teams Chat Issues
Chat
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AS-3538
Call search as it is no longer bringing any rows back when adding a field to the Portal Tables
Portal Tables
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AS-3702
File Upload Whitelist
Security
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AS-3722
Using a percentage sign in Searches breaks the Self Service Portal menus
Global Search
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AS-3827
Being able to set a password with less than 12 characters when using special symbols
Security
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AS-3823
Nano date fields are blank
Dates
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AS-3822
My Options XML corrupted on save
Sys Admin/Config
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AS-3769
Improve SSP Call Search to Restrict Results to Actual Requesters Only
Security Roles
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AS-2552
Service Action Field not consistent - Read Only/Mandatory Properties
Designer
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AS-1124
Submission Forms caching Field Values
Service Catalog
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AS-674
Security: Update Knockout Library
Security
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AS-3174
Ability to define Portal Cloned Call Assignments
Cloning
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AS-5114
Email/Email All Toolbar Buttons
Email
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AS-5022
Auto Close Rules Enhancement for Suspended Calls
IPK Workflow Rules
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AS-1617
MFA & Self Registration
Authentication
Login
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AS-5542
Accessibility: Diagram Reader
Accessibility
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AS-3789
After CMDB Update Task runs the second time it doesn't update the CI/Service
Workflow
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AS-3929
Email address gets truncated
Database
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AS-4987
NANO-Collapsable section disappears from Request screen once minimised
Designer
ASM10
ATHENA 10.2026.Q1
30 Jan, 2026
In Development
Release Type
General Availability
Old Build Number
10.6.10
Features
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AS-5611
v9: Skin - End of Support
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AS-5266
AI Insights - Summarisation & Categorisation
AI
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AS-3358
End User Copilot - SSP + Teams
Chat
Chatbot
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AS-5437
ASM AI Assistant (Analyst Copilot)
Chatbot
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AS-5441
Metering & Metrics for AI/LLM Usage
Usage Statistics/Metrics
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AS-3871
AI Driven Dashboards
Dashboards
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AS-3449
OpenID Connect & Enterprise SSO Support
Login
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AS-5589
Enhanced ADO Connector
Integration
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AS-2249
Embedded Bold BI
Dashboards
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AS-3443
Portal Systems
Partitioning
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AS-3287
[Archive] Partitioning - Simplification
Partitioning
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AS-5601
Partitioning - Simplification
Partitioning
ASM10
ATHENA 10.2026.Q2
FY26 Q1
Release Planning
Release Type
General Availability
Features
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AS-3863
AI Driven Suggested Knowledge/Mathing Panels
AI
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AS-4419
Multi Language/Localization
Localization (ML)
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AS-3502
Bold Reports - Standalone
Reports
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AS-5310
Core - Conversation History
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AS-5567
Upgrade Patch Tool - Exe/MSI etc
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AS-3500
Improved Webhook Administration
WebHooks
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AS-5564
Enhanced Bold BI Embedding
Hide from shared views
AS-5561
Config Port Stability and Error Handling
Config Port
ASM10
ATHENA 10.2026.Q3
FY26 Q2
Release Planning
Release Type
General Availability
Features
Hide from shared views
AS-5539
EWS Protocol (Email)
Email
Security
Hide from shared views
AS-5538
SQL Server 2025 Support
Hide from shared views
AS-5537
Windows Server 2025 Support
Hide from shared views
AS-5438
AI Assistant - External Knowledge Sources
Chatbot
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AS-3872
AI Driven Call Routing
IPK
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ASMX1-32
Advanced Saved Search
Search
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AS-5470
View External events to the Request
Event Connector
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AS-5471
View Change Window
Workflow
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AS-5468
Forward Schedule of Change
Workflow
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AS-5500
Latest News on the Self Service Portal as a Carousel
Latest News
ASM10
ATHENA 10.2026.Q4
FY26 Q3
Scheduled
Release Type
General Availability
Features
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AS-3860
Gen AI Creation of KB Articles
AI
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AS-5472
Search 2.0 - Kanban Views - Nano
Kanban
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AS-5424
ETL Pipeline (Bold BI)
ASM10
ATHENA 10.2027.Q1
FY26 Q4
Scheduled
Release Type
General Availability
Features
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AS-3857
Enhanced AI Call Triage
AI
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AS-5439
AI Email Triage
AI Ops
Email
IPK